Without knowing specific times and dates, it is hard to know the exact cause. Usually, brown water is seen when something stirs up an old system of piping. In general, brown water isn’t nice to look at but rarely poses a health threat. If you happen to experience brown water in your home, notify customer service at (562) 567-9530 and keep the water flowing from your hose bib until the water runs clear. Once clear, we also suggest running the water fixture located furthest from your meter (ex. upstairs shower) until the water runs clear.

The City of Whittier’s system maintenance includes preventative measures that consistently and systematically flush the water system. Additionally, there are 54 sampling stations installed throughout the water distribution system. Weekly water samples are taken from 15 different stations, as required by the State Water Board, to further ensure the best quality of water delivered to our customers. The City of Whittier publishes the Water Quality Report (Spanish) providing a summary of samples collected annually.